Guide

What documents should I upload to Overcharged?

Choose the documents that give Overcharged the best chance of producing a useful analysis.

  • Start with a supported document. Use a complete signed service charge accounts pack or a property-level actual service charge letter.
  • Prefer the clearest copy. Upload the full, readable PDF rather than screenshots, selected pages, or a scan with missing text where possible.
  • Include apportionment information. Have the schedule, percentage, or supporting file that explains your property's share of common costs.
  • Know the current limits. Budgets and individual supplier invoices do not yet produce the same end-to-end analysis as supported accounts or letters.
  • Check personal information. Review the document before uploading and avoid including unrelated personal data where it is not needed.