Guide
What Overcharged can and cannot do
Understand the product's current capabilities, limitations, and the decisions that remain yours.
- Organise the documents you provide. Overcharged can extract and structure supported service charge figures for your review.
- Surface useful comparisons. It can highlight category spending, changes over time, budget differences, and questions worth asking when the data supports them.
- Keep you in control. You confirm important document, column, property, and apportionment details before relying on the analysis.
- Recognise the limits. Overcharged does not provide legal advice, decide whether a charge is legally payable, prove fraud, or predict a tribunal outcome.
- Know when to get more help. Professional legal, accounting, surveying, or housing advice may still be needed for case-specific decisions.